Our magic bitter sweet moments 🥰🥰🥰

sdmhred

Registered User
Jan 26, 2022
2,553
0
Surrey
I do hope you’re not still on hold @Alisongs 🤣🤣 we only used district nursing services briefly here but I’m afraid I wasn’t that impressed - although u could get through on the phone!
 

Alisongs

Registered User
May 17, 2024
413
0
East of England
............could be a long wait !
My thoughts exactly
I do hope you’re not still on hold @Alisongs 🤣🤣 we only used district nursing services briefly here but I’m afraid I wasn’t that impressed - although u could get through on the phone!
See latest post on Alisongs Diary. A Roller coaster weekend with a sobering end to today. District nurses very supportive but hospital not keeping me informed 😕
 

sdmhred

Registered User
Jan 26, 2022
2,553
0
Surrey
Care Home Shenanigan’s 🏦🏦

For those who haven’t seen my other thread, I have finally resolved my finance issue with the care home. I have gone from receiving an invoice for £70 to being promised a refund of £1500. It has been a several stage business with me repeatedly having to state it can’t be right for the home to be paid twice for the room. What has most horrified me is that if I hadn’t popped in last Tuesday evening I would never have known the room was re-let and so would be none the wiser. Plus I have had the tenacity to keep getting back at them. It does make you wonder if the issue is more widespread. If I was an investigative journalist I would want to do some digging….I want to pop into the home tomorrow but will make sure I go after hours if I do decide to…

I also now have to follow up with the CHC who have sent mum’s personal info to the wrong address. I am assuming here but I think they may have sent it to where I was living with mum as he mentioned a change of address. BUT the only people who know that address are the NHS and my GP ….I gave that out only to them. So I wonder if the CHC accessed MY data………time will tell….

In other news we met the vicar re funeral …..that should be today‘s posting really.
 

Alisongs

Registered User
May 17, 2024
413
0
East of England
Care Home Shenanigan’s 🏦🏦

For those who haven’t seen my other thread, I have finally resolved my finance issue with the care home. I have gone from receiving an invoice for £70 to being promised a refund of £1500. It has been a several stage business with me repeatedly having to state it can’t be right for the home to be paid twice for the room. What has most horrified me is that if I hadn’t popped in last Tuesday evening I would never have known the room was re-let and so would be none the wiser. Plus I have had the tenacity to keep getting back at them. It does make you wonder if the issue is more widespread. If I was an investigative journalist I would want to do some digging….I want to pop into the home tomorrow but will make sure I go after hours if I do decide to…

I also now have to follow up with the CHC who have sent mum’s personal info to the wrong address. I am assuming here but I think they may have sent it to where I was living with mum as he mentioned a change of address. BUT the only people who know that address are the NHS and my GP ….I gave that out only to them. So I wonder if the CHC accessed MY data………time will tell….

In other news we met the vicar re funeral …..that should be today‘s posting really.don't like you to get the better of them do they

Care Home Shenanigan’s 🏦🏦

For those who haven’t seen my other thread, I have finally resolved my finance issue with the care home. I have gone from receiving an invoice for £70 to being promised a refund of £1500. It has been a several stage business with me repeatedly having to state it can’t be right for the home to be paid twice for the room. What has most horrified me is that if I hadn’t popped in last Tuesday evening I would never have known the room was re-let and so would be none the wiser. Plus I have had the tenacity to keep getting back at them. It does make you wonder if the issue is more widespread. If I was an investigative journalist I would want to do some digging….I want to pop into the home tomorrow but will make sure I go after hours if I do decide to…

I also now have to follow up with the CHC who have sent mum’s personal info to the wrong address. I am assuming here but I think they may have sent it to where I was living with mum as he mentioned a change of address. BUT the only people who know that address are the NHS and my GP ….I gave that out only to them. So I wonder if the CHC accessed MY data………time will tell….

In other news we met the vicar re funeral …..that should be today‘s posting really.
Must be oddly satisfying to get the better of the situation at last. I 🤗🫂
 

sdmhred

Registered User
Jan 26, 2022
2,553
0
Surrey
Oh and to top it off accounts kept emailing me saying Dear Judith….my mum’s name 😱😱😡😡😡

She’s the dead one! I made sure I replied to each email with my correct name…

To retain my sanity and humour however in another job today I had to get some insurance for the Estate. I did say I was clearly acting as executor….I was asked my mum’s job status 😱😱 I said partying in heaven 🤣🤣🤣
 

maggie6445

Registered User
Dec 29, 2023
1,366
0
Oh and to top it off accounts kept emailing me saying Dear Judith….my mum’s name 😱😱😡😡😡

She’s the dead one! I made sure I replied to each email with my correct name…

To retain my sanity and humour however in another job today I had to get some insurance for the Estate. I did say I was clearly acting as executor….I was asked my mum’s job status 😱😱 I said partying in heaven 🤣🤣🤣
Well done on standing your ground with the care home and for retaining your sense of humour xx
 

Alisongs

Registered User
May 17, 2024
413
0
East of England
Oh and to top it off accounts kept emailing me saying Dear Judith….my mum’s name 😱😱😡😡😡

She’s the dead one! I made sure I replied to each email with my correct name…

To retain my sanity and humour however in another job today I had to get some insurance for the Estate. I did say I was clearly acting as executor….I was asked my mum’s job status 😱😱 I said partying in heaven 🤣🤣🤣
Brilliant answer 😇🎉🕺