1. Q&A: Medication - Thurs 22nd November, 3-4pm

    Do you have questions about medication and drug treatments for dementia? There's no drug to cure dementia yet, but it's often possible to relieve some symptoms.

    Our next expert Q&A will be hosted by Simon from our Knowledge Services team. He will be answering your questions on Thursday 22nd November from 3-4pm.

    You can either post questions >here< or email them to us at talkingpoint@alzheimers.org.uk and we'll answer as many as we can on the day.

FAQs

Discussion in 'Welcome and how to use Talking Point' started by HarrietD, Sep 26, 2017.

  1. HarrietD

    HarrietD Administrator
    Staff Member

    Apr 29, 2014
    4,292
    London
    Hi everyone,

    We’ve tried to capture your Frequently Asked Questions in this discussion. Please feel free to ask questions and share your feedback below.

    Things that are different on this website

    · Alerts

    Alerts tell you when you've received a reply or comment.

    You can change your preferences by clicking on the flag symbol on the top right-hand corner:

    [​IMG]

    Find out more >here<


    · Conversations

    What used to be your PMs are now called your 'Conversations'. You will still be able to send and reply to messages as before.

    If you've posted more than 10 times, when you click on any member’s picture or their username, you’ll see this pop up:

    [​IMG]

    Then click on 'start a conversation' to start writing them a message.

    Find out more >here<


    · Mentions

    To mention another member, just add the @ symbol before their name to alert them to your comment:

    [​IMG]

    Find out more >here<


    · Watching

    If you'd like to keep an eye on a particular discussion, you can click on 'Watch Thread' at the top of the thread:
    [​IMG]
    [​IMG]

    Find out more >here<


    · Unanswered threads

    To view the threads that don't yet have a reply, click on the blue 'Unanswered threads' button on the right-hand side of the page, underneath your avatar.


    New things that we are trying out

    · Bookmarks feature

    [​IMG]

    Find out more >here<


    · Calendar

    You can find this feature by clicking on the 'Calendar' menu at the top of the page, in between 'Media' and 'Members'.

    You can view this month's calendar here: https://forum.alzheimers.org.uk/calendar/2017/september/


    Things that you may want to change


    · Avatars

    To change your avatar (profile picture), click on the small picture at the top right-hand side of the screen next to the envelope symbol and click on 'Avatar':

    [​IMG]

    You can then follow the instructions to upload a new avatar.

    Find out more >here<


    · Information on your profiles

    To change the information on your profile, click on the small picture at the top right-hand side of the screen (next to the envelope symbol) and then click on 'Personal Details'.

    This should take you to your profile, where you can add or remove information like your reason for joining, location and date of birth.


    · Your alerts preferences

    You can change the alerts that you receive by ticking or unticking the options shown, and then clicking 'save changes':

    [​IMG]

    Find out more >here<


    Helpful resources


    · Help videos

    · FAQs


    If you have questions, please post them below and we’ll respond as soon as we can.

    Thanks :)
     
  2. Izzy

    Izzy Volunteer Moderator

    Aug 31, 2003
    57,400
    Female
    Dundee
    Hello! Welcome back - thanks to the team for getting us up and running so quickly. Now I need to look at my avatar!
     
  3. Cat27

    Cat27 Volunteer Moderator

    Feb 27, 2015
    9,392
    Merseyside
    :D Yay! We're back
     
  4. Pete R

    Pete R Registered User

    Jul 26, 2014
    2,046
    Staffs
    For me the "mark forums read" is not working.
     
  5. SerenaS

    SerenaS Administrator
    Staff Member

    Apr 7, 2011
    13,010
    London
    Hi @Pete R thanks for letting us know. We'll look into this.
     
  6. Pete R

    Pete R Registered User

    Jul 26, 2014
    2,046
    Staffs
    That was quick.:)

    Has the "todays posts" gone with the new set up?
     
  7. Pete R

    Pete R Registered User

    Jul 26, 2014
    2,046
    Staffs
    Just to let you know what I am getting. I "mark forums read" and I am redirected to the "forums" page.
    I then go to "recent posts". before it used to say "no new posts".
    Now it gives all the threads but only the recently updated ones have the new little button that shows "go to the first unread message".

    Hope that helps.
    :)
     
  8. SerenaS

    SerenaS Administrator
    Staff Member

    Apr 7, 2011
    13,010
    London
    That is helpful. I'll take a look!
     
  9. Beate

    Beate Registered User

    May 21, 2014
    10,626
    Female
    London
    Members online

    Total: 223 (members: 32, guests: 140, robots: 51)

    51 robots?
     
  10. nitram

    nitram Registered User

    Apr 6, 2011
    16,368
    Male
    North Manchester
    Don't worry.
    Without BOTS search engines - google, yahoo, bing,... would not work.
    You do use them, don't you?
    They can't get into members' area as this require a username + password.
    Phrases in other forums will return a result in search engines.
    In a wider sense they also look for profanities/inappropriate content on social media.
     
  11. Saffie

    Saffie Registered User

    Mar 26, 2011
    22,430
    Female
    Near Southampton
    Recent Posts has taken the place of Today's posts. Ones you haven't read are still in a darker blue.
     
  12. Pete R

    Pete R Registered User

    Jul 26, 2014
    2,046
    Staffs
    Thanks:)
     
  13. nitram

    nitram Registered User

    Apr 6, 2011
    16,368
    Male
    North Manchester
    #13 nitram, Sep 27, 2017
    Last edited: Sep 27, 2017
    Two Three glitches that I've not seen mentioned anywhere, you may be aware of them.
    • Calendar shows various posts I think they are all start of threads.
    • If I go Profile|Postings|Find all threads by nitram I get one thread and them the rest is posts I made in other members' threads.
    • I've not got the option set for emails on alert and until just now I haven't been getting any emails. As I was typing I got an alert and email. I know @Saffie is being bombarded with emails when she get an alert and can't stop them
    EDIT

    Just got an alert without an email.
    When I got the email the alert came from the thread I was actively replying to.
     
  14. Saffie

    Saffie Registered User

    Mar 26, 2011
    22,430
    Female
    Near Southampton
    True I am receiving loads of emails and have unchecked all alerts on my profile, both under preferences and alert preferences, I’ve unchecked the watched thread option at the bottom of threads but it reverts to being ticked every time.
    I would like to have a couple of watched threads but am foregoing that option at present just to be rid of this list of TP emails that are greeting me every time I log on!

    The calendar seems full of private bits and pieces apart from birthdays.
    As it seems the link to listing an event is there now not working, the calendar seems a bit irrelevant.
    After all, when someone applied for Deputyship is surely nothing to do,with me and neither is someone else’s hospital appointment!

    To cap it all, my iPad has been upgraded and now that looks and is behaving differently now too!
    @nitram
     
  15. TPtest3

    TPtest3 Registered User

    Aug 3, 2016
    12
    Certainly a lot to take in all at once.
     
  16. nitram

    nitram Registered User

    Apr 6, 2011
    16,368
    Male
    North Manchester
    Further to alerts and emails.
    I've toggled the settings and now only get the email if the alert is caused by a post on a thread I started.

    @Saffie
     
  17. Saffie

    Saffie Registered User

    Mar 26, 2011
    22,430
    Female
    Near Southampton
    I haven’t started any threads Nitram so not my excuse!
    @nitram
     
  18. nitram

    nitram Registered User

    Apr 6, 2011
    16,368
    Male
    North Manchester
    @Saffie

    Just found

    [​IMG]

    which may override the global settings in preferences.
     
  19. Saffie

    Saffie Registered User

    Mar 26, 2011
    22,430
    Female
    Near Southampton
    Where have you been over the past weeks Nitram?!
    That’s what I’ve been referring to when I’ve said I have unchecked the Watch threads and email option at the bottom threads.
    However they just revert back to being checked on next visit and still I get emails.
    I have a string of them now and as far as I am aware every single thing is not being watched, alerted nor emailed!
    But still they come!!!
    Feeling beleaguered!
     
  20. nitram

    nitram Registered User

    Apr 6, 2011
    16,368
    Male
    North Manchester

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