Have now visited 10 homes and think I may have cracked it. Have put Mums name down for a place as there is a waiting list, like all the others.
It has been such hard work but this home is a nursing home (which will please Mum as she feels she is being neglected where she is and they don't show any concern when she has a fall). It is a late Victorian building, quite higgledy piggledy but the staff were lovely and they didn't hurry me and they answered all my questions. I was left alone to speak to residents who all said they were happy and they do get to go out and the meals are lovely and they do get a choice, unlike where she is now. Some of the rooms were small but I have requested a medium or large room for Mum.
No glossy brochures, no freebies but a warm welcome and a nice happy atmosphere.
They gave me a Statement of Purpose & Brochure which looks as though it's produced there but it is packed with information about staff, rooms, nursing care, how to complain and covers everything. It is the most comprehensive info I've had from any of the homes. There is even a section on benefits, allowances and Funded Nursing Care Allowance and NHS Continuing Care.
It is further away than her present one but it's in a seaside town so I can wheel her out for a walk whereas where she is now is a remote village and there's nowhere to wander to.
Obviously it's more expensive than where she is now as it's "nursing" but if it means Mum is happy and feels safe and respected then it will be worth it. Where she is now she has had several falls and they never ring me or seem to worry and Mum recognises this.
One day she collapsed at mine, her legs just gave way. I rang ahead to tell the home we were on our way back and she would need help getting out of my car and I couldn't believe how rough and uncaring they were with her. They just hauled her out of my car and started telling her to start walking. I insisted they got her a wheelchair and when we got back to her room there were no kindly words, no checking her over, no asking her how she was, they just literally plonked her in her chair and left her!
I will take Mum to have a look and to be assessed but it seems to me like the kind of place she would like. It felt so much more relaxed than where she is now because that is totally regimental. There were several ladies who I would say were similar age to Mum and liked a chat and she would just love that. Please all keep your fingers crossed for me.
It has been such hard work but this home is a nursing home (which will please Mum as she feels she is being neglected where she is and they don't show any concern when she has a fall). It is a late Victorian building, quite higgledy piggledy but the staff were lovely and they didn't hurry me and they answered all my questions. I was left alone to speak to residents who all said they were happy and they do get to go out and the meals are lovely and they do get a choice, unlike where she is now. Some of the rooms were small but I have requested a medium or large room for Mum.
No glossy brochures, no freebies but a warm welcome and a nice happy atmosphere.
They gave me a Statement of Purpose & Brochure which looks as though it's produced there but it is packed with information about staff, rooms, nursing care, how to complain and covers everything. It is the most comprehensive info I've had from any of the homes. There is even a section on benefits, allowances and Funded Nursing Care Allowance and NHS Continuing Care.
It is further away than her present one but it's in a seaside town so I can wheel her out for a walk whereas where she is now is a remote village and there's nowhere to wander to.
Obviously it's more expensive than where she is now as it's "nursing" but if it means Mum is happy and feels safe and respected then it will be worth it. Where she is now she has had several falls and they never ring me or seem to worry and Mum recognises this.
One day she collapsed at mine, her legs just gave way. I rang ahead to tell the home we were on our way back and she would need help getting out of my car and I couldn't believe how rough and uncaring they were with her. They just hauled her out of my car and started telling her to start walking. I insisted they got her a wheelchair and when we got back to her room there were no kindly words, no checking her over, no asking her how she was, they just literally plonked her in her chair and left her!
I will take Mum to have a look and to be assessed but it seems to me like the kind of place she would like. It felt so much more relaxed than where she is now because that is totally regimental. There were several ladies who I would say were similar age to Mum and liked a chat and she would just love that. Please all keep your fingers crossed for me.