Hello,
My Grandmother has been suffering from Dementia for around 5 years now and reside in a care home. My mother had arrange POA with her prior to my Grandmother's Dementia degrading to the very advanced state now.
Tragically, my mother passed away 3-years ago during the COVID-19 pandemic unexpectedly. I am now the next of kin for my Grandmother and manage her affairs and care via the home.
However, I am unable to access and help manage her financial affairs as the banks are refusing to speak to me as I do not have POA for my Grandmother. I am unclear what to do to as POA ended with my late mother. I have had some issues with payment from my Grandmother's state pension (which is paid into her bank account directly) to the care home and subsequently I am unable to access to try and resolve the issue.
Any advice and recommendation on what I can do would be greatly appreciated.
My Grandmother has been suffering from Dementia for around 5 years now and reside in a care home. My mother had arrange POA with her prior to my Grandmother's Dementia degrading to the very advanced state now.
Tragically, my mother passed away 3-years ago during the COVID-19 pandemic unexpectedly. I am now the next of kin for my Grandmother and manage her affairs and care via the home.
However, I am unable to access and help manage her financial affairs as the banks are refusing to speak to me as I do not have POA for my Grandmother. I am unclear what to do to as POA ended with my late mother. I have had some issues with payment from my Grandmother's state pension (which is paid into her bank account directly) to the care home and subsequently I am unable to access to try and resolve the issue.
Any advice and recommendation on what I can do would be greatly appreciated.