Hi. Mam has been in a nursing home for a few months now. The problem we are having is with her personal care. It takes three or four staff members to shower her as she is aggressive. Now they only shower her every five or six days and never change her incontinence pants. They rarely dress her and leave her in the same clothes for days. Is this usual? We appreciate how difficult it must be when she lashes out and scratches etc but the Manager insists that they can handle it but then we end up back in this situation. Any help, advice or suggestions would be much appreciated.