I need to change my Mothers address (or do I ) with HMRC as she is now in care home. The main number directs you to do it via Gov uk which I cant do as my Mum hasn't got the relevant ID required. I have POA but cant register with GovUk as its an old skool pre 2015 one. After an hour on hold some chap referred me back to first number and then to online chat. He reckoned that if you typed in "advisor" several times you could get a human which worked to some extent as you then got a message to say no advisors were available. I have changed address with DWP which was remarkably easy in comparison.
Anyone got any ideas or do I just leave it having made reasonable attempts to change address - its only pensions that she gets income from now.
Cheers DL
Anyone got any ideas or do I just leave it having made reasonable attempts to change address - its only pensions that she gets income from now.
Cheers DL