I feel your frustration! I had a call from a company who is to replace the care that has been given by the post hospital team. They will assess on Tuesday.
This was the first I had heard about it.
There has been no financial assessment for home care only an out of date one for respite. At that time I was award a Direct Payment that I never got because two departments could not decide who should pay it.
This time the case worker has returned from holiday, I presume, but emails have bounced. She and another I spoke to are only in the office/work Tuesday Wednesday and Thursday.
I shall have to get on to the help desk. I will not sign or agree to anything on Tuesday until I know.
I tried to contact an emergency care organisation. I let the phone ring for 28mins yesterday, no rely. Just music.
This was the number given for an emergency sitter. Fortunately it was not a life or death situation, just to cover a medical appointment.
I have refused a contactless debit card, the bank said I could change it after the unwanted card had been issued. The unwanted one came which I destroyed as advised but now I have two others arrive with different numbers.
My reason was that once money was taken too soon much to the cashier and my surprise. I feel with so many people in and out of our once private home there is a risk with contactless I do not want to have to deal with.
All this steals time I cannot afford. Yes the world has gone completely mad! Modern technology is failing to keep its promise, I fear. More means but less communication.
Anyone want to invest in homing pigeons an a abacus? That may be the next best thing?
Have the pigeons already, pigeon family nest every year below my window- & now have a garden full of semi tame pigeons !!
As for the abacus - finger counting I find is more reliable than the continuous changing in amounts we are quoted!
Husband thought it was me being a klutz as the contradicting letters he believed to be my fault..... “ you must have given them the wrong information” he once told me! So he took over the financial correspondence.......
No I haven’t quoted that one back at him, but I do have to leave the room & chuckle at his disbelief & frustration in this system.
I am lucky that I have someone to share this burden, but I know after years of battling it how utterly exhausting & wearing it is.
As for people giving the wrong email addresses & telephone numbers - I just ring the main switch board now & ask to speak to the head of the team I can’t get through to; after explaining my life’s history to them I find that they are really helpful & I get a direct dial number!
This even works with BT!!
(((((((((((((((((big hugs))))))))))))))))))))