Yes...thanks Nitram had read that on the OPG site that they should be notified and procedure on death of donor. The originals were then sent back to me each page marked cancelled
POA are you due a refund?
- Thread starter Kevinl
- Start date
I must admit I haven't returned mums. In fact I was only asking on here last week if it were ok to destroy them..glad I didn't now. I doubt it's worth returning now then waiting for it to come back before applying for the refund but if I get through next week I'll ask.
The following email just arrived. I was told that if I did not have a grant of representation, just to explain why not.
"Thank you for contacting us today about an application fee refund claim on behalf of a donor who has died.
To process this claim we will require each of the following:
On receipt of these documents we’ll contact you to complete a refund application over the phone. If you have the power of attorney documents to hand when we call this will be helpful, but don’t worry if you don’t.
Partial refunds apply to power of attorney applications to the Office of the Public Guardian (for England and Wales ) made between April 2013 and March 2017 where an application fee was paid. Partial fee refunds are due on the following for this period:
Regards
Power of attorney refunds service
Office of the Public Guardian"
"Thank you for contacting us today about an application fee refund claim on behalf of a donor who has died.
To process this claim we will require each of the following:
- Death certificate of the deceased donor you are claiming for
- Grant of representation (i.e. grant of probate or letters of administration) or a Will.
On receipt of these documents we’ll contact you to complete a refund application over the phone. If you have the power of attorney documents to hand when we call this will be helpful, but don’t worry if you don’t.
Partial refunds apply to power of attorney applications to the Office of the Public Guardian (for England and Wales ) made between April 2013 and March 2017 where an application fee was paid. Partial fee refunds are due on the following for this period:
- enduring power of attorney (EPA)
- lasting power of attorney (LPA):
- property and financial affairs
- health and welfare
- power of attorney applications that had to be resubmitted and a fee applied
- power of attorney applications where a fee remission applied (50% fee reduction). In this instance the refund will be 50% of the total partial refund amount due.
Regards
Power of attorney refunds service
Office of the Public Guardian"
Thanks Beate...still haven't got through to a human...on the to do list for next week
They don't exactly make it easy for you to recover this for a deceased family member! Waiting for them to call you (what a joke)- they know who has 'passed' by the 'Tell it Once' process and given the forms you have to fill in post death re AA they know who the executors of the will are. Smacks of not wanting to pay back the money and putting some confluted process in the way, so peeps don't bother!
Just hung on the phone...started as 24 in line but got through in around 15 mins...all in hand...thanks K
Just wondering why you didnt do it on line? I cant bear hanging on the phone, it just drives me mad. Plus you usually pay for the privelege.
I couldn't do it on line as it was a post death claim as dad's executor which seems daft but that's their system...phone only.
I'm a bit amazed that this refund, which I claimed easily, isn't getting more publicity. I saw a paragraph in the Sunday Times money section but so many people with PoAs are elderly, I bet a huge number won't be claiming it back, or when deceased or lacking capacity their relatives won't know about it. Thanks for starting the thread Kevini.
I also note that the money won't be paid until the 1 May. By which time my Mum may be deceased and so might the bank account the money is due to go into. I wonder how that will work. Oh well, travel hopefully.
I also note that the money won't be paid until the 1 May. By which time my Mum may be deceased and so might the bank account the money is due to go into. I wonder how that will work. Oh well, travel hopefully.
Edited
I don't have predictive text, only spell check, must have made a spelling mistake and chosen the incorrect suggestion.
Can't remember doing it, shows how bad my spelling is or maybe my short term memory is worse than I thought it was.
I had to contact them by phone because it was a refund for a deceased...sent off documents and poa case number as requested...now waiting for promised phone call although to ask me what...goodness knows!
