Well, it sounds bad and to be honest, i'm not sure just how bad.
Mum has been in care home for 3 weeks now, is settling nicely and loves all of the carers. She thinks that some of the older ladies there are a bit 'funny' (a couple of them decided to strip off and sing and dance in the lounge the other day...) but apart from that nothing too bad......until now that is.
When i was shown around, I was warned that one of the residents was very disliked by all. (She basically thinks that she is better than anyone else) and I discovered today that she has been bullying my mum.
My poor old mum has tried SO hard to settle in and to make friends and get on with people (and she has to an extent) but this older lady is making mum's life hell and she is now very frightened. Now, I THINK that it's only been going on a couple of days as mum didn't mention anything when i visited on Sat but she is aware enough to know when someone is being nasty to her.
The staff are very supportive and say that they are trying to keep them separate but it was so bad that mum didn't want to go down to dinner and she wasn't comfortable telling me the extent of what this lady had said to mum. Apparently she is quite underhanded and mutters things under her breath when mum goes past.
I have had a word with the care staff today and they said that they will keep an eye on things. I don't think they realise how bad it is though. I was thinking of phoning tomorrow and asking to speak with the manager and explaining the extent of the bullying and to ask them all to keep a VERY close eye on things. I just don't like seeing mum so upset....especially when she is making SUCH a big effort to settle in.
I know that this lady is very poorly but there is NO excuse and I am very protective of my mum
Any advice on how to play this gratefully received.
xxx
Mum has been in care home for 3 weeks now, is settling nicely and loves all of the carers. She thinks that some of the older ladies there are a bit 'funny' (a couple of them decided to strip off and sing and dance in the lounge the other day...) but apart from that nothing too bad......until now that is.
When i was shown around, I was warned that one of the residents was very disliked by all. (She basically thinks that she is better than anyone else) and I discovered today that she has been bullying my mum.
My poor old mum has tried SO hard to settle in and to make friends and get on with people (and she has to an extent) but this older lady is making mum's life hell and she is now very frightened. Now, I THINK that it's only been going on a couple of days as mum didn't mention anything when i visited on Sat but she is aware enough to know when someone is being nasty to her.
The staff are very supportive and say that they are trying to keep them separate but it was so bad that mum didn't want to go down to dinner and she wasn't comfortable telling me the extent of what this lady had said to mum. Apparently she is quite underhanded and mutters things under her breath when mum goes past.
I have had a word with the care staff today and they said that they will keep an eye on things. I don't think they realise how bad it is though. I was thinking of phoning tomorrow and asking to speak with the manager and explaining the extent of the bullying and to ask them all to keep a VERY close eye on things. I just don't like seeing mum so upset....especially when she is making SUCH a big effort to settle in.
I know that this lady is very poorly but there is NO excuse and I am very protective of my mum
Any advice on how to play this gratefully received.
xxx