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I'm registered with TPS but took a call a couple of days ago from 'Telephone Preference Management' asking me if I was having trouble with nuisance calls.My friend gets these too, I registered her with TPS a long time ago and got rid of her answerphone. It helped a bit but has got worse again lately. Contacting VM they said they would 'do something re. a 'register' and after 2 weeks it should improve if not would have to pay £3 a month for 6 months long enough for callers to remove them from databases when they realise they can't get through Money making exercise it seems to me
Thanks for that information. I will check it out online and see what's involved. I'm not so good with IT stuff, but I'll do my best.AFAIK online monitoring and administration can be done from anywhere in the world. You would need a competent person to physically plug the machine in to start with. It interfaces between the main phone and the incoming landline and requires a power socket. All the set up and adjusting of preferences is done online but I do recall going back and forth from the computer to the unit to press buttons on the day we installed it. The reason for this is that changes are only effective when the machine uploads to the TrueCall system database.
You can either press a button on the unit to force an upload, or wait for the next scheduled one. When you are setting it up you won't want to wait. I have our unit set to upload once in 24 hours, which it usually does in the wee small hours. Once it is set up you can make changes online and force an upload (if needed) via a special telephone call to the unit. I don't think your being overseas is an impediment to using this product for your parents. Contact the company for advice? https://www.truecall.co.uk/
BTW, as an international caller yourself you would probably set the machine to accept only those international calls where the correct code is entered by the caller. My brothers live outside the UK and they are the only people who have been given the 2-digit code that I chose.
Interesting link Chemmy, it is disgraceful really. VM said they would offer 6 month credit for the service and customer would be charged £3 a month. Thankfully I don't experience nuisance calls, I have always ticked the box not agreeing to share my details and on the only occasion I have had a call I was able to trace the culprit, a reputable organisation that I subscribe to who were very apologetic as it was an error in their system but it did get rectified thankfully.I'm registered with TPS but took a call a couple of days ago from 'Telephone Preference Management' asking me if I was having trouble with nuisance calls.
I could hear call centre chatter in the background so took a punt and said "What, like this one?" and there was an awkward pause
He then started telling me I could stop these calls "for ever" and at this stage I hung up.
A quick google showed its a scam
I'm afraid I've given up being polite to anyone who cold calls. In fact, I probably come across as quite aggressively rude in the hope that they'll cross me off their list