Our mum was diagnosed with dementia in 2013 and we had the heartbreaking decision to find a care home. She had always been strong and independent until this cruel disease took hold. Before going into the care home she rented a house from a private landlord and had a standing order to pay the rent monthly we gave notice to owner and pension and benefits office and gave back keys and he paid back the deposit by cheque and then rented the house to new tenants. We have now found out that the standing order wasn't cancelled and has continued to be paid by the bank to the landlord although she received no money into her bank only a small pension of monthly which we only found out about when she recently passed away. So every month there was insufficient funds so bank put charges on and then once after every few months there was enough money in there the standing order for the rent went out to the landlord this has come to a total of approximately £16000. We have been to the bank and they have said no crime was committed and basically wiped their hands of it although I do think they are liable to a certain extent as they should have picked up the obvious changes in her account activities only receiving 125 but standing order 675 when this never happened in over 30 plus years. We don't have enough money for lawyers we have a funeral bill to pay and just need legal advice. Please please can someone help us My mum was a good person who never got into debt, never overdrawn at the bank and someone has had her money and nobody wants to help.