What to do.. what to do Auntie has forgotten the PIN numbers again. I tried convincing her that the chip and signature card was the way to go but while she says "oh yes Isabella what a good idea" and then writes down what she needs to ask for. She never actually goes to the bank and then the cycle completes by her forgetting the PIN again. Surely there has to come a time with the bank when they insist on her having a signature card or they start charging her for re-issuing the PINs. She is becoming increasingly paranoid about others seeing her PIN so her well meaning friend told her "oh xxxx make sure you change your PIN if you think someone else knows it. Of course she thinks all and sundry have seen it so she changes it and then promplty forgets she's done it. She then blames a dodgy card or the bank and so the merry go round continues. As I live hundreds of miles away and only see her every 2 months I am very limited on what I can do. Has anyone else come up against this. Once I have the POA in place can I ask the bank to force her to take a chip and signature or could I get them to send me one and then send it to her and tell her this is a new card that the bank says you must use. Any suggestions would be very much appreciated. On a connected but seperate note I am concerned at how much cash she's getting through especially as she can't tell me where its going. She does say she gives a 'friend' money for helping her out but can't really tell me what he does for this money. Again with POA can I get the bank to limit the amount of cash withdrawals and alert me if she tries to take out large sums.