"...who refunds the three months that she has paid to the care home?"
I emailed the head office of the home pointing out that the contract was now retrospectively with the PCT (now CCG) from xxx date and asked for a refund from that date, they obliged with a cheque within a week. I think others have waited for the 'system' to spring into life.
I emailed the head office of the home pointing out that the contract was now retrospectively with the PCT (now CCG) from xxx date and asked for a refund from that date, they obliged with a cheque within a week. I think others have waited for the 'system' to spring into life.
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