Hello. I need some advice as to how to respond to a manager of a local supermarket who has accused my mother of stealing a banana. I am not sure if he knows about her condition as he is quite new to the store but other members of staff know because she goes to the supermarket cafe for her lunch every day. Today she went into the main part of the store and took one banana which she admits she didn't pay for because there was a large queue and she didn't think it was important!! She took it back to the cafe and ate it. She has been told she will be barred from the store if it happens again which I think is a bit over the top. I need some advice as to how to proceed with this matter as I feel I should speak to the manager about it and also I'm not happy with the fact that he showed her up in the middle of the store when I think he should have taken her somewhere private. Can anyone tell me what they would do in these circumstances. By the way she is 90 years old and he is middle 30's and I feel he should have been more respectful. Thanks