Hello
@Swaney
I’m not sure the care home should be calling you to tell you that. They should really be able to distract your mum and make her feel comfortable about wherever she thinks she is. I must admit that I have had similar calls in the past, however. Sending regular cards and small gifts is a good way of reminding your mum that you are thinking of her when you cannot be there.
Apart from that, you can create a kinder reality for your mum by telling “love lies”. Perhaps she is convalescing after an illness and the doctor says she needs to stay there a bit longer, as this stops you looking like the bad guy. You know your mum best, so tell her whatever you think may work at the time.
This is very difficult stuff but there are lots of us out here to help you along, so keep posting for advice and support or just to tell us how things are going. You are not alone!