Not sure why she came either, I told her there was no financial change when she rang and the assessment made no difference which is what I said in the first place! I have no faith left in social services, they are not user friendly.
We expect more from professionals, don’t we? Unfortunately we are very often disappointed. It does seem that simple compassion would rule, but often people seem to speak or act without considering the consequences.
I totally understand your frustration, we faced a similar situation ourselves last week.
Dad had been in hospital for 3 weeks and was then transferred to a care home for 28 days, we convinced him he was going to convalescence as that was a word he would accept, only for a SW to walk in and say hello do you realise where you are and why you are here
In my head I was screaming no he doesn’t and I am glad he doesn’t