Worrying but I suspect nothing we weren’t already aware of.
http://www.dailymail.co.uk/femail/article-5474275/No-wonder-care-workers-dont-care.html
http://www.dailymail.co.uk/femail/article-5474275/No-wonder-care-workers-dont-care.html
And that's what it gets down to - that all important bottom line.@Marnie63, sadly, in this world there will always be someone profiting from the vulnerable. When looked at from the opposite side it could be considered meeting a need, but there should be a line drawn somewhere when you are a captive audience or customer.
It's interesting that you should use the word 'arrogance' @Marnie63. During a phone call to Mum's agency on the particular fateful day, the Manager told me that Mum and I were not entitled to the same rights as other people on their books because Mum was Local Authority funded and not paying privately for her care. In fact, they told me, SS had begged them to take Mum on. These are direct quotes of the conversation. No-one, but no-one tells me my loving and sweet little Mum does not have the same human rights as other people because she is poor (or for any other reason). I sacked the agency on the spot and then wrote a formal complaint to the owner of the agency and to SS about them. Of course ultimately, I was the person who paid, because I was back looking after my Mum completely alone 24/7 for the next 6 months. SS were unable to find another care agency until just a few weeks ago, by which time I was at breaking point. I would do the same again tomorrow. I am woman, hear me roar (when it comes to my Mum!)!
mum had home careworkers every morning for several months before she went into a care home. She paid about £17 an hour. It was only a small, local agency and most of the girls were nice and friendly. There was one who used to come in from the pouring rain and walk right through the house and up the stairs in her wet shoes and mum hated that.
At Mums care home the girls were on minimum wage and had to buy their own uniforms and pay for their DBS check which I thought was disgusting. Meanwhile the owner used to drive a top of the range car, wore designer clothes and bags and was always talking about her recent holidays to India. It is no wonder that care homes can only get inexperienced workers if they pay minimum wage. Theres a woman in our village who nobody has a good word about because she is a nasty, troublemaker who is really spiteful and she got a job at Mums old care home no trouble with no experience whatsoever.
I'm sure everything was fine @Saffie and I do hope nothing being posted is making you doubt your decisions in any way. It is home care agencies being discussed here that are the issue not the carers themselves or the actual care they provide. Carers who work in residential homes are usually salaried with holiday and sickness pay. That is why so many carers try to find jobs in care homes rather than providing care at home where they are only on zero hour contracts by the agencies. The employment terms and conditions for hospital care workers and residential home care workers are completely different. I'm sure if it felt right to you, it was.
Hope you’re ok Loo. No idea why you had problems. xDeleted. Problems prevented me getting my post send to this thread.
Loo