Hello, I have an Aunt who lives alone a long way from myself. She has no children, there's just my cousin who lives a couple of hours away who sees her once a week. She recently had a minor operation for stones as she was in great pain. The pain is over but apparently her dementia has become terrible, she keeps asking where she is and is convinced she is in another town a long way from her. My cousin has been trying to get help from social services, but says she just gets passed from one person to another without making any progress. What should we be doing to get her into care?