Hubby and I took Mum into her care home yesterday, she appeared very calm and pleased with everything and everyone, as we were.I must say it is an excellent care home , I know as I worked there for 8 years before caring full time for Mum at home.
However 2hours after I received a phone call from the sister in charge saying Mum wanted to talk to me..
Mum started by saying there was no bath there, (of coarse there is)a lovely self contained room with ensuite ,tv,fridge,walking distance to dining room ,nurses station . Mum then complains there is no phone, (we ,the staff , hubby and myself decided not to put a phone in her room ) if she could use it, she would be calling us every 5 mins of the day apart from the cost, you have to dial 0 to get out on the line and I know Mum would get confused every time.
I explained to Mum that the nurses are very busy and cannot run to help her with each call but she will not hear any of it.
Everyone says have a good break and enjoy your time out but it seems impossible as I can never do enough to keep Mum happy.
Oh boy 2 more weeks of this I think I will go crazy.
Thank you all,
paris07
However 2hours after I received a phone call from the sister in charge saying Mum wanted to talk to me..
Mum started by saying there was no bath there, (of coarse there is)a lovely self contained room with ensuite ,tv,fridge,walking distance to dining room ,nurses station . Mum then complains there is no phone, (we ,the staff , hubby and myself decided not to put a phone in her room ) if she could use it, she would be calling us every 5 mins of the day apart from the cost, you have to dial 0 to get out on the line and I know Mum would get confused every time.
I explained to Mum that the nurses are very busy and cannot run to help her with each call but she will not hear any of it.
Everyone says have a good break and enjoy your time out but it seems impossible as I can never do enough to keep Mum happy.
Oh boy 2 more weeks of this I think I will go crazy.
Thank you all,
paris07