Found out from my mum who has alzhiemers that she fell on the floor when she got out of bed to use the commode and couldn't get back up so she spent ages getting herself out of her bedroom and into the hallway. Mum has careline and a buzzer round her neck but didn't want to cause bother. Plus I think she actually didn't remember. Her morning carer came at 7.45am and found her on the floor in the hall, asked her if she needed an ambulance which mum declined and then I assume she has got her up off the floor! I didn't think they were supposed to do that. She never made a call to me! I read the carers notes when I got here after lunchtime in which she has put that mum kept saying she had been on the floor all night and wanted to go back to bed. She took mum into the living room, gave her her morning tablets and cereal and a cup of tea, then asked if she was going to get washed and dressed to which mum refused and said she wanted to lay down. She took her back to the bedroom and put her back into bed. Then it says she rang her office to inform them. Then she left. I'm I wrong I thinking I should have been informed and an ambulance should have been called? Mum has two carers from a different company during the night and on looking at their records the last one called at 5.30am and mum was fast asleep in bed then. So she obviously hasn't been on the floor all night. I have done quite a lot of complaining to her daytime cares office since they started so just wondered what anyone thinks about this.