Following my request for ideas for feedback meeting with CPN and others from Mental Health team (and I did praise them for inviting carers and patients) here is what happened. There were 6 people from mental health2 carers and one former patient (not alzheimers, but other mental problems). They took on board quite a few comments from us all, in particular the need for patients/carers to know who does what, and who to ask for what. One idea that I thought was a good one was for one of the CPNs to hold a surgery, where carers or patients could make an appointment for a 10 minute session about anything that was worrying them, rather than waiting until they were at end of tether and screaming for help, or a routine visit. What do other people think about this, as I think feedback would be appreciated? The team felt they were more patient orientated than carer orientated, and certainly I raised the fact that when the CPN visited I would often appreciate the opportunity for a private word, which is not easy in one's own home, with patient present. A surgery would help on that.