Nurses and care assistants are people we have to rely on a lot when we have someone in hospital, an assessment ward, or a nursing/care home.
My experience of all has been mixed, which is understandable - these people are, well, people, and people come in all varieties. At present I am visiting daily an assessment ward that has a care assistant who is simply outstanding.
His name is Martin, and I've rarely seen a more caring person in action. In a ward of challenging patients and pretty good staff, he is way above the rest of his colleagues in my estimation.
He is the one who looks around and spots the person who needs attention; he is the one who is most humane in talking to them; he is the one who phones family in the evening to say their relative is a bit unhappy and could we have a chat with them; he is the one who volunteers for the jobs nobody else wants to do. A staff nurse there says "I don't have time for that (changing a dressing that is incapacitating a patient)" and makes your relative cry by talking bluntly in front of her about her condition.
Not everywhere has a Martin, but I have found that most places have a person that you turn to when you want to be sure something is done right. Thank goodness.
Every ward/home needs a Martin. We should clone them.
My experience of all has been mixed, which is understandable - these people are, well, people, and people come in all varieties. At present I am visiting daily an assessment ward that has a care assistant who is simply outstanding.
His name is Martin, and I've rarely seen a more caring person in action. In a ward of challenging patients and pretty good staff, he is way above the rest of his colleagues in my estimation.
He is the one who looks around and spots the person who needs attention; he is the one who is most humane in talking to them; he is the one who phones family in the evening to say their relative is a bit unhappy and could we have a chat with them; he is the one who volunteers for the jobs nobody else wants to do. A staff nurse there says "I don't have time for that (changing a dressing that is incapacitating a patient)" and makes your relative cry by talking bluntly in front of her about her condition.
Not everywhere has a Martin, but I have found that most places have a person that you turn to when you want to be sure something is done right. Thank goodness.
Every ward/home needs a Martin. We should clone them.
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