My husband received a letter from the doctor's surgery at the weekend. He needs to make appointments for a blood test, a review with the nurse for his heart condition and a face-to-face appointment with the GP for a dementia review. At the end of the letter, I quote:
"It is important to attend your review appointment so we can ensure your condition is properly controlled and managed. If you run out of your repeat medication and have not had a review, we may not be able to re-authorise your repeat medication."
I rang the surgery on Monday to make the appointments. Blood test - OK. Appointment with Nurse - OK. When it came to booking the face-to-face with the GP, the receptionist looked for a while then said there were no available appointments for the rest of this year!! Next year's appointments hadn't yet been entered onto the system.
How crazy is this?
"It is important to attend your review appointment so we can ensure your condition is properly controlled and managed. If you run out of your repeat medication and have not had a review, we may not be able to re-authorise your repeat medication."
I rang the surgery on Monday to make the appointments. Blood test - OK. Appointment with Nurse - OK. When it came to booking the face-to-face with the GP, the receptionist looked for a while then said there were no available appointments for the rest of this year!! Next year's appointments hadn't yet been entered onto the system.
How crazy is this?