Hello,
After a brief experience with POA for my mum in 2013 I now find myself in the position of applying to be a deputy for my cousin, who has gone into residential care. She is single and has no children and her only sibling passed away last year.
I naively thought that while it would be quite a lot of paperwork to get the Deputyship set up, it seemed reasonably straightforward, but I am having difficulty making progress. My cousin owns a house, and has some savings, so will be self funding for quite a while. (Haven't got my head around the changes in rules proposed for next year yet) . She doesn't have significant nursing needs so I don't think CHC funding is currently applicable. Unfortunately she now lacks mental capacity to set up a POA.
I've been honest with Social Services about my cousin's finances, but they say I cannot make the Deputyship application till they have done their own financial assessment, but are proving very difficult to speak with to make any progress. E-mails take several weeks to be replied to, and phone calls either go straight to a message that the person is unavailable or to an admin person who says they will call back and then they don't. On one occasion they said they had called me "several" times but I hadn't answered, but I had no missed calls. showing on my phone.
The social worker also told me that she had visited my cousin in person to do an assessment of capacity, but the home told me that she had not turned up for the appointment.
Whenever I manage to speak to anyone at social services they always say how busy they are, which I have sympathy with, but these delays and inconsistencies in their stories are making me uneasy, nothing seems to get done unless it is chased. If they are so busy I'd prefer honest answers from them about when they will be able to do things.
Sorry for the rant, but it is quite frustrating - please can anyone advise as to whether I can progress with the application for Deputyship without involving them.
I've not had a clear answer from them about the financial assessment they need to do, so if anyone knows more about this it would be appreciated.
Or any tips on how to make better progress with Social Services?
Thanks for your help, there is such a lot of useful info and support on this site, I'm glad it exists, although it is sad that it needs to.
After a brief experience with POA for my mum in 2013 I now find myself in the position of applying to be a deputy for my cousin, who has gone into residential care. She is single and has no children and her only sibling passed away last year.
I naively thought that while it would be quite a lot of paperwork to get the Deputyship set up, it seemed reasonably straightforward, but I am having difficulty making progress. My cousin owns a house, and has some savings, so will be self funding for quite a while. (Haven't got my head around the changes in rules proposed for next year yet) . She doesn't have significant nursing needs so I don't think CHC funding is currently applicable. Unfortunately she now lacks mental capacity to set up a POA.
I've been honest with Social Services about my cousin's finances, but they say I cannot make the Deputyship application till they have done their own financial assessment, but are proving very difficult to speak with to make any progress. E-mails take several weeks to be replied to, and phone calls either go straight to a message that the person is unavailable or to an admin person who says they will call back and then they don't. On one occasion they said they had called me "several" times but I hadn't answered, but I had no missed calls. showing on my phone.
The social worker also told me that she had visited my cousin in person to do an assessment of capacity, but the home told me that she had not turned up for the appointment.
Whenever I manage to speak to anyone at social services they always say how busy they are, which I have sympathy with, but these delays and inconsistencies in their stories are making me uneasy, nothing seems to get done unless it is chased. If they are so busy I'd prefer honest answers from them about when they will be able to do things.
Sorry for the rant, but it is quite frustrating - please can anyone advise as to whether I can progress with the application for Deputyship without involving them.
I've not had a clear answer from them about the financial assessment they need to do, so if anyone knows more about this it would be appreciated.
Or any tips on how to make better progress with Social Services?
Thanks for your help, there is such a lot of useful info and support on this site, I'm glad it exists, although it is sad that it needs to.