I would like to firstly add that I was so lucky to have had 2 wonderful dad’s. Both totally different, but lots of love, and very differing views of life. But I loved them both! My poor stepdad, who I posted about his struggle with dementia, unfortunately passed away last May 2020, after a long struggle. We as a family had to endure the end of life video, which was horrendous, but he was looked after in his last few hours by wonderful , caring staff who I trusted and went over and above their own commitments as Carer’s at his Care Home. My own husband was extremely clinically vulnerable and we were advised not to attend by both my husband‘s consultant and the Care home. He passed peacefully. It affected me so badly I had to have counselling. I have never been able to talk about it freely. However fast forward to March 2021. My lovely Dad, who endured years of cancer treatment, but was was sharp as a tack, was admitted to hospital where he was told his cancer was now terminal. He accepted this and so did we as a family. We made arrangement to get him home, his wish. He was in hospital for 8 days, we had kept him safe, during the pandemic, for over 12 months. We were not able to visit him in hospital but he spoke to all of us at least 4 times a day. Dad was a dab hand on his mobile. 2 days before his discharge, he was in so much pain., I said ask them to check his urine! He asked, nothing was done, he was treated awful, no food that he could eat, none of his protein drinks. Lots of things that we had to continually ask the ward for. Unfortunately the Nurses were rude, uncaring and did not listen to any of our concerns. They treated Dad appalling. They then said they though he had Covid! Then said no it is a UTI, we will give him antibiotics. He was never given antibiotics! He wanted to go to the loo they would not take him. I got a phone call from Dad, he had fallen in the toilet, he was in agony. He was distraught, I knew he was dying! I tried to ring the ward and after 8 attempts... got through. The nurse who answered was so rude. She admitted she saw him go to the loo alone, even though he was on red alert for falls risk! Also they had not noticed his deteriorating condition slurring his words etc. My poor Dad rang us again in a very distressed state, in pain couldn’t find his buzzer. The most awful telephone call he was obviously dying. He passed away about an hour later, with no family with him. The Coroner is now involved and a full post-mortem carried out. He died from Sepsis, caused by the UTI. He had no pain killers or antibiotics. I have made a complaint via PALS and their investigation team. One of the reasons for posting here is that lots of the patients on the ward suffered from dementia. If they could treat Dad this way, when he was sharp and knew what was going on, how are they treating the other patients? I wonder if anybody had advice/experience on how to raise awareness and prevent future bad practice. Obviously I know that even with antibiotics the outcome may have been the same. This is also not a NHS bashing, as we have had excellent care from the NHS and Dad did too previously. Thank you for reading.