Hi I have not a clue what to do next. My Mum has been in hospital since 19th May, she was originally admitted from her CH with a UTI, whilst in hospital her mobility declined and her CH will not have her back, she was transferred to our community hospital where the discharge facilitator and Mental Health Nurse said she needs an EMI place [she has challenging behaviour]and applied for CHC funding which still hasn't been sorted. 3 weeks ago Mum was taken from the community hospital back to the acute hospital because of another UTI and pneumonia both treated successfully, there has been a "stand off" between hospitals as to what happens next and Mum was left on a medical ward. I had a call from the matron and arranged a meeting thinking it was about mums move etc but to my horror I was told that Mum had been mistreated by a member a staff which had been escalated to safeguarding who had informed the police who are now investigating [but I have not heard anything from them]. Mum was transferred back to community hospital on Friday but is screaming constantly, she holds my hand very tightly but is unable to communicate and hardly eats or drinks. I hate seeing her like this and want to sort it for her but I don't know how.