Hi everyone. I am looking for some advice. My mom has vascular dementia and 7 weeks ago went into short term care which was meant to become full time permanent at this particular home. Things did not work out and we finally have got mom into a much better home.
During my moms stay at the other place, she was neglected in various ways and I am going to make a complaint regarding this. But where is the best place to complain to? The home were never interested, making excuse after excuse and her care just got worse the more we asked.
So if anyone can give me any advice it would be most welcome
During my moms stay at the other place, she was neglected in various ways and I am going to make a complaint regarding this. But where is the best place to complain to? The home were never interested, making excuse after excuse and her care just got worse the more we asked.
So if anyone can give me any advice it would be most welcome