Not sure if anyone can help with this.
My MIL had a fall in the nursing home a few weeks ago, she was taken to A&E at 6am [forgotten about and without pain relief]. After x-rays it was found to be a broken hip and we were advised she would be operated on the following day. We went to see her and although she was in pain, she had been given pain relief. One of nursing staff demanded to know who we were, what we were doing there and then told us in no uncertain terms that visiting hours were over! She then made us wait while she went to see 'what was going on' in the ward MIL was in. She then came back and snapped that we were allowed 10 minutes. The following day we were advised she would not now be operated on until the next day. When we rang the operation was scheduled for between 1 & 2pm. When we rang from 2.30pm and at 7pm [after 14 unanswered calls] we were told by the ward that she was still in surgery! When we asked why she was still in surgery after all that time her response was 'I don't know'! They also seemed annoyed that we should ask about MIL's condition. After all the hostile communications we had already had, we rang the nursing home to ask if they could try and find out how MIL was on our behalf. They were only too pleased to help us out and said they would ring as soon as they found anything out. At 10.40pm we had a call to say she was doing well. The hospital concerned does not seem to have a very good reputation and we were appalled at the treatment we received. If they treated us in that manner, how did they treat elderly patients?
The next day we went to visit MIL. I leant over her bed to say hello and she exploded with such venom, landing 4 hefty punches to my arm and screamed at me to get out. My husband then leant over and got the same treatment. We assumed that it was the effects of the morphine and turned to leave. The nurse who was caring for her said she had received the same treatment and that MIL had been throwing things at the nurses. She said that she had tried to get out of bed several times and that when she went in on one occasion MIL was on her knees on the floor in a dazed state and unresponsive. She must have climbed over the safety bars that they had attached to the bed. She had various blood/urine tests and a brain scan carried out which all came back negative.
When she returned to the nursing home they called in her own GP who was appalled at the state of her and didn't expect her to pull through. She is getting over the operation and is making progress as far as her hip is concerned.
The home rang us to say they were having problems with her as she was constantly screaming and yelling and they could not stop her. The GP attended and could find nothing physically wrong with her. This behaviour carries on night and day and is obviously disturbing the other patients.
We visited her today and the yelling was just awful, such a noise coming from such a frail 92 year old lady.
The care home staff have advised that if the behaviour does not stop, they may be forced to issue 28 days notice and we will have to find somewhere that can cope with her behaviour. This came as a huge shock, the staff are fantastic as are the facilities and MIL has been happy there.
Has anyone any idea of the process if they do issue us with notice to remove MIL?
Harvey
My MIL had a fall in the nursing home a few weeks ago, she was taken to A&E at 6am [forgotten about and without pain relief]. After x-rays it was found to be a broken hip and we were advised she would be operated on the following day. We went to see her and although she was in pain, she had been given pain relief. One of nursing staff demanded to know who we were, what we were doing there and then told us in no uncertain terms that visiting hours were over! She then made us wait while she went to see 'what was going on' in the ward MIL was in. She then came back and snapped that we were allowed 10 minutes. The following day we were advised she would not now be operated on until the next day. When we rang the operation was scheduled for between 1 & 2pm. When we rang from 2.30pm and at 7pm [after 14 unanswered calls] we were told by the ward that she was still in surgery! When we asked why she was still in surgery after all that time her response was 'I don't know'! They also seemed annoyed that we should ask about MIL's condition. After all the hostile communications we had already had, we rang the nursing home to ask if they could try and find out how MIL was on our behalf. They were only too pleased to help us out and said they would ring as soon as they found anything out. At 10.40pm we had a call to say she was doing well. The hospital concerned does not seem to have a very good reputation and we were appalled at the treatment we received. If they treated us in that manner, how did they treat elderly patients?
The next day we went to visit MIL. I leant over her bed to say hello and she exploded with such venom, landing 4 hefty punches to my arm and screamed at me to get out. My husband then leant over and got the same treatment. We assumed that it was the effects of the morphine and turned to leave. The nurse who was caring for her said she had received the same treatment and that MIL had been throwing things at the nurses. She said that she had tried to get out of bed several times and that when she went in on one occasion MIL was on her knees on the floor in a dazed state and unresponsive. She must have climbed over the safety bars that they had attached to the bed. She had various blood/urine tests and a brain scan carried out which all came back negative.
When she returned to the nursing home they called in her own GP who was appalled at the state of her and didn't expect her to pull through. She is getting over the operation and is making progress as far as her hip is concerned.
The home rang us to say they were having problems with her as she was constantly screaming and yelling and they could not stop her. The GP attended and could find nothing physically wrong with her. This behaviour carries on night and day and is obviously disturbing the other patients.
We visited her today and the yelling was just awful, such a noise coming from such a frail 92 year old lady.
The care home staff have advised that if the behaviour does not stop, they may be forced to issue 28 days notice and we will have to find somewhere that can cope with her behaviour. This came as a huge shock, the staff are fantastic as are the facilities and MIL has been happy there.
Has anyone any idea of the process if they do issue us with notice to remove MIL?
Harvey