Do you get those things happening you want to tell someone about to get it off your chest... only there's no-one there to tell? That's what Aaaaargh! Pain of the day is about... Here's my starter for ten. My wife is in a superb care home but can only crawl for the past many months. The manager of the home has found the perfect chair [see elsewhere in the forum as there's a picture] and my wife is happy in it. We can't buy it until we get permission, because the attached and necessary lap belt may be construed to be abuse [as restraint]. It actually saves her from injury by falling out. Can we get someone to agree that we can buy it for her? All they have to do is say yes! [e.g. consultant, Care Standards people]. NO! Never there when they are needed. So she is reduced to crawling around again, and injuring herself by falling against things. All together now: Aaaaargh!