Cookies Policy

It’s important that Dementia Support Forum works well for our users and we understand how the community is used and how to improve it. This is why we use cookies. By using our community, you agree to us placing cookies on your computer or device.

1. What is a cookie?

A cookie is a small computer file, which may be downloaded to your device when you visit a website. Cookies are harmless files which can help improve your experience of using a website if your browser's preferences allow it. The website will gather and remember your online preferences to give you a better experience.

By using Dementia Support Forum you agree that we can place these types of cookies on your device.

2. How does Dementia Support Forum use cookies?

All cookies on Dementia Support Forum are used for the necessary operation of the service. We ensure that cookies are only used on Dementia Support Forum if they are appropriate, including cookies from third party organisations e.g. Google Analytics. There are two ways these cookies are used.

Functionality: These cookies are necessary in order for you to use Dementia Support Forum and to allow the software to remember the choices you make. For example, the cookie may remember whether you are logged in, and determine when discussions or notifications have been read.

Analytics and Feedback: These cookies are necessary in order to help us see how people use our community and provide evidence of how to improve it. Information is collected anonymously and users aren’t identified. This information is only seen and used by staff for the purposes of reporting on how Dementia Support Forum is generally used.

These are the cookies used by Dementia Support Forum:

  • xf_csrf

    Stores a token, unique to you, which is used to verify that the actions you perform on this site were intended to be performed by you.

  • xf_session

    Stores the current ID of your session or visit to Dementia Support Forum.

  • xf_user

    Stores a key, unique to you, which allows us to keep you logged in to the software as you navigate from page to page.

  • Cookiescriptaccept

    Identifies if you have clicked to accept cookies on the site.

  • ethnio_displayed

    Is used to gather feedback on how Dementia Support Forum is used and excludes people from seeing the ethnio pop-up if they have already seen it. This is not used to identify individuals but to gather general feedback on how the community is used.

  • tq_id

    Is used by Google analytics to recognise a visit to the community.

  • ga

    Is used in order for Google Analytics to recognise a visit to the community. This cookie expires after 2 years.

  • gid

    Is used in order for Google Analytics to recognise a visit to the community. This cookie expires after 24 hours.

  • Dc_gtm_ua

    Is used by Google Analytics to store information about your preferences, and so allow us to customise our site and to provide you with the most useful information.

  • gat_ua

    Is used by Google Analytics to allow us to count page visits and traffic sources so we can measure and improve the performance of our community.

3. How to control cookies

The majority of web browsers automatically enable cookies as a default setting. Please note that by deleting our cookies or disabling future cookies it may affect your use of Dementia Support Forum, as the software may not know if you have already read a discussion and your browser may not remember any settings or preferences you have made.

If you want to delete any cookies already on your computer, you'll need to locate the file or directory that your computer stores them in – this how to delete cookies information should help. We have included information on deleting or controlling cookies for the following browsers:

Google Analytics cookies provide insight into how visitors find and use our webpages so that we can evaluate and develop our site. More information regarding how Google use cookies can be found on their website. You can stop Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.

4. More information

You can find out more about how we collect, use and protect your personal information in our Privacy Policy .

Cookies Policy: Last updated May 2018