We had to make the difficult decision to place my mum in permanent care in October last year. When she moved in, the care home was only around half full as they were undergoing a refurbishment. They care was excellent, and although mum was not fully settled, she was enjoying her time there and getting on with staff although was often tearful. in the last couple of months, the care home is getting busier and near capacity. Two of the newer residents are very strong gentlemen with what appear to be aggression issues. We have witnessed fights a couple of times and one of the chaps has now been asked to leave the home because of the aggression and was found with his hands around my mums neck. Since this incident my mums mood has changed and we have had feedback that my mum is getting more physical towards other residents if there is any altercation. Rather than walking away or shouting back as she would previously, she would throw her arm out. Today my mum was found on the floor having been pushed to the ground by the second of the aggressive male residents. As the staff didn't witness it, they have implied that it could have been my mums fault as the man had a scratch directly behind his ear.. This man is well over 6ft. my mum is 4'7 and also has no nails as they have been bitten right down, so to scratch him directly behind the ear, i imagine would be pretty hard. However when talking to the carers, the man was sitting there actively scratching behind his ears, something which they seem to refuse to take into account. The residents who witnessed it said that he simply walked in and pushed mum over. If it was indeed mums fault, I would be the first to acknowledge this and would welcome the correct course of action to be taken for the safety of other residents, but this case seems very odd, like they are trying to protect the other gentleman who has been in physical fights with other residents and also staff members. The unfortunate part about all of this is that there are never any staff to witness any incidents to know why they have occurred and what exactly happened- especially at night. it is more than once I have found a resident on the floor whilst they are having a handover of staff in the afternoon. I suppose the point in me writing this is two reasons: 1. increasing concerns for my mum and others safety due to the home management 2. Worrying about my mums changing behaviour and what will happen as she has only been at the home for 10 months and there are no other suitable homes in the area. Has anyone had similar issues?