1. lou lou

    lou lou Registered User

    Nov 9, 2005
    46
    London
    Does anyone know if someone is in a nursing home whether they get the winter fuel allowance or not. My mum was sent a girocheque for £200 last year which I never cashed as she was in hospital and too unwell to sign it at the time. This year she has not recieved anything but a neighbour was telling me her husband gets it every year even though he has been in a nursing home some time.

    Also now I have an EPA for mum can I get the DWP to credit her for the uncashed payment or have I left it too long ?

    Kind regards to all

    Lou Lou
     
  2. noelphobic

    noelphobic Registered User

    Feb 24, 2006
    3,452
    Liverpool
    #2 noelphobic, Apr 16, 2007
    Last edited: Apr 16, 2007
    My mum is in a nursing home and she still gets the Winter Fuel payment. I would contact the DWP about the uncashed payment, explain the situation and see what they say.

    There is a Winter Fuel Payment Helpline on 08459 15 15 15

    http://www.thepensionservice.gov.uk/winterfuel/helpline.asp

    Hope this helps

    Brenda
     
  3. noelphobic

    noelphobic Registered User

    Feb 24, 2006
    3,452
    Liverpool
  4. noelphobic

    noelphobic Registered User

    Feb 24, 2006
    3,452
    Liverpool
    The cheque should be valid for 6 months. Is it more than 6 months old?

    Brenda
     
  5. sue38

    sue38 Registered User

    Mar 6, 2007
    10,856
    Wigan, Lancs
    I used to think this was the case but our bank have paid out on cheques which we issued more than 6 months' previously. When we queried this with the bank they seem to think there was no hard and fast rule, unless the date it expired was referred to on the face of the cheque. (Sometimes I think they make the rules up as they go along and had not realised that the cheque was out of date:rolleyes: ).

    It may be worth presenting or asking the DWP if they will re-issue the cheque.

    Sue
     
  6. noelphobic

    noelphobic Registered User

    Feb 24, 2006
    3,452
    Liverpool
    DWP cheques do usually explicitly say that they will expire within 6 months so a post office may well refuse to pay it. It could be worth trying to pay it into a bank account but the danger is that they refuse to pay it and then the cheque gets lost in the post.

    Brenda
     
  7. Cate

    Cate Registered User

    Jul 2, 2006
    1,370
    Newport, Gwent
    Hi Lou Lou

    We had a similar problem 2 years in a row with mum. any post would be 'put somewhere safe' and prompty forgotten about.

    All I did was send a letter explaining the situation, also enclosing the cheque and asking that they re-issue, which they did no problem at all.

    Hope this helps.

    Cate
     
  8. noelphobic

    noelphobic Registered User

    Feb 24, 2006
    3,452
    Liverpool
    Unless you are familiar with DWP cheques then they are not very distinctive. Some people do not realise what they are and will phone the bank they are issued on to ask!

    Brenda
     
  9. lou lou

    lou lou Registered User

    Nov 9, 2005
    46
    London
    Thank you all for the helpful info and useful links, will try and contact the DWP and keep you posted

    Kind regards

    Lou Lou
     

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