As you all know when your Mum is in hospital there are people to ask advice. Really my question is who do speak to about issues such as her using a small case key, sometimes getting jammed in lock, unable to open door and then getting confused. Mainly in case if emergency she is trapped there. This is probably common but Mum appears to plug micro wave up to pre heat like a normal oven and then fret when its still cold. I printed out explicite instructions on each meal pack but to no avail. We have though about meals on wheels but again Mum is like an alarm clock so if her dinner is no on the table at exact same time she will get a sandwich and then meals paid for will get thrown away.
She has carers 3xday and a carer cleaning once a week. Some carers are fine and do whats needed but one each time I see her she says `it waste of my time being here 45 mins, she wont let me do anything, your Mum do not talk to me (VD does affect the ability to converse at times, she happier doing her crosswords) She said she will suggest to carers head office to reduce the amount of time spent with Mum. The carers only empty Mums kitchen bin once week on cleaning day, the other time mUM has took full bag out and left it on the floor ready to trip over it. With her being in upstairs flat and very frail does not use stairs very often. I have noticed Mum wears same clothes all the time and when she does change clothes they go back in wardrobe not in washing basket. So for 4 weeks clothes have not bee washing Mum just handwashes underwear. The more caring carers say that they cannot force her to change clothes and they are supposed to be checking bed to see if it `wet`.
Sorry for rambling but questions are do i speak with head office or social services about the care package and do i speak with head office about individual staff members?
Secondly which so called professional do i speak with over concerns on Mums concerning habits?
She has carers 3xday and a carer cleaning once a week. Some carers are fine and do whats needed but one each time I see her she says `it waste of my time being here 45 mins, she wont let me do anything, your Mum do not talk to me (VD does affect the ability to converse at times, she happier doing her crosswords) She said she will suggest to carers head office to reduce the amount of time spent with Mum. The carers only empty Mums kitchen bin once week on cleaning day, the other time mUM has took full bag out and left it on the floor ready to trip over it. With her being in upstairs flat and very frail does not use stairs very often. I have noticed Mum wears same clothes all the time and when she does change clothes they go back in wardrobe not in washing basket. So for 4 weeks clothes have not bee washing Mum just handwashes underwear. The more caring carers say that they cannot force her to change clothes and they are supposed to be checking bed to see if it `wet`.
Sorry for rambling but questions are do i speak with head office or social services about the care package and do i speak with head office about individual staff members?
Secondly which so called professional do i speak with over concerns on Mums concerning habits?