I went to visit my dad with my daughter and granddaughter who is in respite for a week this afternoon and am thinking of complaining tomorrow about what i witnessed whilst there.
My dad sits on his own in a large sun lounge at the back of the building as he likes to be on his own and looking out into the garden, trees and flowers.
Well first dad said he had been out in the garden on his own. He is not supposed to go out in case of falling and the grass was quite slippery. We took him out and kept our thoughts to ourselves as we did'nt want to upset dad.
We came back in and through another door in a small room sat about 12 lady residents all on there own with the tele full blast and heard shouting.
I went into the room to find a lady very agitated asked for her blanket and wanted covering up. As soon as i went over a "carer" suddenly appeared and told me not to touch her and ignore her please as she is always like that. I came out as was stuck for words at the time. I was upset and shocked.
The only other "carer" was a young girl who did nothing but "tut" and sigh all the time and kept sitting in the corridor.!!!!!!!
I went back into the conservatory back to dad and closed the door.
However we then heard loud shouting. I then heard the older carer shout very loud "if you don't be quiet and shut up shouting you will go to your room". I then heard the lady crying and was ignored.
We had to come away as my daughter needed to be home and as we came out there was no-one in the room at all with these ladies and we had to walk along a corridor to find someone to let us out.
Eventually the young carer came out face like thunder and opened the door for us. Dad always cries and hugs us for ages when we go but she was almost pushing us out.
Dad always stand's at the door when we drive off but she slammed the door on me!!.
To say i am shocked and upset is an understatement.
My dad is booked in there for respite through till next January and if anything should happen to mum at home he will go permanently.
I have sat here since thinking if that was my dad and he was spoken to like that i would have gone beserk. I can still see that dear lady sat there crying. She was shouted at as if she were a child not a human being.
I only saw two staff on in all the time i was there and am ringing the home tomorrow to voice my concerns.
In the last care home dad was in for respite which closed down there were many staff there on a Sunday all playing games, singing and dancing with the residents before teatime and were so friendly. There was none of this. All resident were just left sitting on there own with the tele full blast and nothing else.
Am i being over dramatic here as i am thinking as this a one off but then i think , well no it wasn't a place i would want my dad to be in full time.
Any thoughts please. Most have Dementia in there as does my dear dad.
My dad sits on his own in a large sun lounge at the back of the building as he likes to be on his own and looking out into the garden, trees and flowers.
Well first dad said he had been out in the garden on his own. He is not supposed to go out in case of falling and the grass was quite slippery. We took him out and kept our thoughts to ourselves as we did'nt want to upset dad.
We came back in and through another door in a small room sat about 12 lady residents all on there own with the tele full blast and heard shouting.
I went into the room to find a lady very agitated asked for her blanket and wanted covering up. As soon as i went over a "carer" suddenly appeared and told me not to touch her and ignore her please as she is always like that. I came out as was stuck for words at the time. I was upset and shocked.
The only other "carer" was a young girl who did nothing but "tut" and sigh all the time and kept sitting in the corridor.!!!!!!!
I went back into the conservatory back to dad and closed the door.
However we then heard loud shouting. I then heard the older carer shout very loud "if you don't be quiet and shut up shouting you will go to your room". I then heard the lady crying and was ignored.
We had to come away as my daughter needed to be home and as we came out there was no-one in the room at all with these ladies and we had to walk along a corridor to find someone to let us out.
Eventually the young carer came out face like thunder and opened the door for us. Dad always cries and hugs us for ages when we go but she was almost pushing us out.
Dad always stand's at the door when we drive off but she slammed the door on me!!.
To say i am shocked and upset is an understatement.
My dad is booked in there for respite through till next January and if anything should happen to mum at home he will go permanently.
I have sat here since thinking if that was my dad and he was spoken to like that i would have gone beserk. I can still see that dear lady sat there crying. She was shouted at as if she were a child not a human being.
I only saw two staff on in all the time i was there and am ringing the home tomorrow to voice my concerns.
In the last care home dad was in for respite which closed down there were many staff there on a Sunday all playing games, singing and dancing with the residents before teatime and were so friendly. There was none of this. All resident were just left sitting on there own with the tele full blast and nothing else.
Am i being over dramatic here as i am thinking as this a one off but then i think , well no it wasn't a place i would want my dad to be in full time.
Any thoughts please. Most have Dementia in there as does my dear dad.