I have had full POA since December 2013 and have dealt with my financial affairs for some years. I hadn't registered the POA with the bank but recently, due to the sale of Mum's house to fund her care in a home, I visited the bank to do this. However, as there is a paragraph included in the POA requiring a GP letter regarding mental incapacity, they cannot give me a card or complete the registration. The worst of this is that the social work department assessed my Mum has lacking capacity back in December last year and I spoke to my solicitor in January about this paragraph when my Mum was entering care permanently and was told I didn't need a letter! Now I am faced with getting the GP who has a contract with the care home, to carry out the assessment, which will be done outwith the practice hours and chargeable and will take several weeks! Mum's GP practice said they would no longer have her on their patient's list when she entered the home although she has been with them for many years and her diagnosis of dementia was as a result of their referral. When I spoke to the solicitor after I'd visited the bank he called back to say I would need a GP letter. I was able to sell my Mum's home without this AND have the money in my bank account! The solicitor who did the POA and sale of the house is the same - I thought this would make things easier. Any advice???