Hi, was at the home yesterday visiting mother and needed to get something from her room. When there I noticed no top sheet on the bed just two blankets, no duvet either. I asked her what was with it, she said didn't know but night staff were horrid when she asked for another blanket...she wondered if she was being punished for bed wetting.
Today I went to check and still no top sheet just two blankets...well I exploded and complained (BTW no management on weekends and they are in the process of getting a new home manager) to a "staff nurse" who shrugged her shoulders and said she would see night staff. I said no...tell me where the laundry is and I'll do it myself. After a stare off she got one of the carers to go and get a duvet.
I will of course be making a full complaint Monday, but hey has this happened to anyone else?
Today I went to check and still no top sheet just two blankets...well I exploded and complained (BTW no management on weekends and they are in the process of getting a new home manager) to a "staff nurse" who shrugged her shoulders and said she would see night staff. I said no...tell me where the laundry is and I'll do it myself. After a stare off she got one of the carers to go and get a duvet.
I will of course be making a full complaint Monday, but hey has this happened to anyone else?