Hi,
My mum is 92 and lives in a care Home and has suffered from vascular dementia for around 7 years. It has steadily progressed over that time. She has been in the home for 4 years. The staff are brilliant, caring and compassionate, but low staffing levels and poor training has been a problem. Mums needs have become more complex recently. She is completely immobile and she has dysphagia due to her dementia. She has had previous assessments from the SALT team and has been on a diet of soft food and thickened fluids. Due to a recent fall out of her low level bed, she has been bed bound for nearly 2 weeks, as the staff have been instructed not to move her. She is now totally reliant on the staff providing her with food and drink, but I fear that as they are so busy, she doesn’t get the attention she needs. They say that they are going in her room regularly and feeding her, but I’m not sure how, as they are awaiting a reassessment from the SALT-team, so how are they feeding her? She can't swallow anything! I’ve checked with staff today and they say they are still waiting for the SALT team to turn up. Two weeks have gone by and nothing is being done. I get mixed messages from the staff and the manager seemed unaware of the problem when I spoke to her. So I want to contact the Local SALT team myself, to see what is being done. Can anyone advise who I can (or should) contact outside of the care Home? I cannot sit back and see my mum being unfed and unwatered without knowing what the options are for her continued care. Perhaps there might not be much that can be done. If that is the case, I need to know. I cannot just sit back and allow nothing to be done and for her to be neglected. Some advice on how to proceed with this would be much appreciated. TIA
My mum is 92 and lives in a care Home and has suffered from vascular dementia for around 7 years. It has steadily progressed over that time. She has been in the home for 4 years. The staff are brilliant, caring and compassionate, but low staffing levels and poor training has been a problem. Mums needs have become more complex recently. She is completely immobile and she has dysphagia due to her dementia. She has had previous assessments from the SALT team and has been on a diet of soft food and thickened fluids. Due to a recent fall out of her low level bed, she has been bed bound for nearly 2 weeks, as the staff have been instructed not to move her. She is now totally reliant on the staff providing her with food and drink, but I fear that as they are so busy, she doesn’t get the attention she needs. They say that they are going in her room regularly and feeding her, but I’m not sure how, as they are awaiting a reassessment from the SALT-team, so how are they feeding her? She can't swallow anything! I’ve checked with staff today and they say they are still waiting for the SALT team to turn up. Two weeks have gone by and nothing is being done. I get mixed messages from the staff and the manager seemed unaware of the problem when I spoke to her. So I want to contact the Local SALT team myself, to see what is being done. Can anyone advise who I can (or should) contact outside of the care Home? I cannot sit back and see my mum being unfed and unwatered without knowing what the options are for her continued care. Perhaps there might not be much that can be done. If that is the case, I need to know. I cannot just sit back and allow nothing to be done and for her to be neglected. Some advice on how to proceed with this would be much appreciated. TIA