Good morning, my mother suffers from Alzheimer’s and is in a care home that has just been downgraded by CQC. Shortly after finding out about the downgrading we were informed that the care home fees would be increased above the contractual 5.9% annual increase. We (my siblings and I) have stated that we don’t agree to the increase but this has subsequently been rejected by the management. I would like to ask if other members have suffered the same and to see how we can fight this - the company seem to have performed very well financially and have enjoyed the 5.9% contractual increases for several years when inflation was running at close to 0% so it seems unjustified to unilaterally impose an increase now. I would welcome some constructive views. I know costs have increased and I certainly don’t want the great staff to suffer but surely a commercial business needs take some responsibility for managing itself within its contractual commitments to its clients? Thanks