Can anyone help me with a problem I am having with getting my mothers pension paid into a different account so I can manage her affairs easier now she is in a care home. I have an EPA and have been able to get her state pension transfered without problems. But she also gets a private pension which I want to get transfered as well. The company, whilst recognizing I have the EPA, say they cannot do as I ask because their rules do not allow the pension to be paid into an account unless it is in the name of the pension holder or a joint account with them. I would have thought that the EPA which is a legal document would take presidence over the companies own rules and regulations but they still say they can't do it. All advice would be much appreciated.