Just a small point but worth thinking about.
My grocery shop was due to be delivered today between 11.00am - 12 noon. The carer was due to be here from 10.20 for 30 mins. so I briefly popped out to a friend, returning home at 10.45 in plenty of time for groceries.
Only to find the driver packing his van ready to go. I queried that he was early, by at least 20 mins, and he thought it was OK because the 'old gentleman' took delivery. I said my partner had dementia, to be told there was 'a woman' there - yes, in uniform because she was a carer.
No explanation of why he was so early. Indoors, the groceries were all over the place, the milk was leaking, and my partner was shoving stuff in the fridge higgledy piggledy because he was confused. Milk leaking in fridge also.
So, I could have sat back and just sorted it - but I decided to phone supermarket, and complain. I have ended up with the milk refunded and a £5 voucher, and an explanation that the driver should have phoned to say he was coming early - he didn't.
I was also advised to put a note on my internet order that the groceries must NOT be delivered early in future.
So, good result all round, I will do as advised, my partner will not be confused by multitudinous groceries, and I should not get stressed again.
My grocery shop was due to be delivered today between 11.00am - 12 noon. The carer was due to be here from 10.20 for 30 mins. so I briefly popped out to a friend, returning home at 10.45 in plenty of time for groceries.
Only to find the driver packing his van ready to go. I queried that he was early, by at least 20 mins, and he thought it was OK because the 'old gentleman' took delivery. I said my partner had dementia, to be told there was 'a woman' there - yes, in uniform because she was a carer.
No explanation of why he was so early. Indoors, the groceries were all over the place, the milk was leaking, and my partner was shoving stuff in the fridge higgledy piggledy because he was confused. Milk leaking in fridge also.
So, I could have sat back and just sorted it - but I decided to phone supermarket, and complain. I have ended up with the milk refunded and a £5 voucher, and an explanation that the driver should have phoned to say he was coming early - he didn't.
I was also advised to put a note on my internet order that the groceries must NOT be delivered early in future.
So, good result all round, I will do as advised, my partner will not be confused by multitudinous groceries, and I should not get stressed again.