My Mum is in a care home close to where my brother lives but 200 miles away from where I live. My brother cannot stand any form of confrontation so even though he visits Mum once a week he does not raise any issues with the care home, leaving it for me to do, long distance. Mum has early stage dementia and can get confused but on the whole, mentally is not too bad. She has on-going issues with a catheter which pretty much has destroyed her quality of life and she is now getting nervous about my brother taking her out in case she has an `accident`, which is ruining the day out for her. She could have an operation but my brother and I have backed off from that previously because of her age etc but as the situation with the catheter gets worse - it continually by-passes meaning she is in wet clothes; causes her to be bowel incontinent., etc then we have decided to re-assess the situation and as we have POA may decide that she should have the op. At the weekend the situation with the catheter deteriorated significantly and it dropped out (according to Mum) and she was in pain and there was water everywhere. Apparently a nurse came and re-inserted it. However the care home hasn`t informed us of this fact or that it is continually bypassing. We get all this information from Mum. I`m assuming that the care home should be informing us of the issues and also recording all the info about the catheter on Mum`s notes but am I legally entitled to see their notes? If I can see the notes, this will give my brother and I, the relevant information to see whether the issues with the catheter are so regular that we really need to sit down and decide whether an operation is necessary.