It's best to get everything in writing borisa.
Also tomorrow ask if you can have a copy of the checklist.
http://www.solicitorsfortheelderly.com/assets/media/NHS_CONTINUING_HEALTHCARE_BOOK_MARCH_2014.pdf
Quote:
Argue that the former deputy or attorney is acting in the
best interests of the person by asking for such medical records in order to maximise
that person’s right to any funding that may be available, whether it be for NHS
continuing healthcare funding or the NHS funded nursing care.
It is best to make a simple request for access initially because an authority may be
willing to grant access.
17.6 What to do if access if refused
The law requires public and private interests in confidentiality to be weighed against
the public and private interests of disclosure.
It has been argued that if a carer requests access to social service or health records
on behalf of someone lacking capacity, for the purpose of bringing a potential
review on their behalf, access should be given, if there is no suggestion of harm to
any person. End quote.
Good luck.
The above slightly over-simplifies things - note especially the "it has been argued" - they omit to add "not always successfully". Actually the argument given is pretty weak, although access would probably be given to a solicitor, even one acting without instructions, on behalf of an applicant.
When trying to obtain access to records for CHC purposes, I'd suggest it is worthwhile writing something aloing the following terms:
"I am [name], and I am the [relationship with patient]. [explain if there is an attorney or deputy, why they are not acting or what your reltionship is. I am writing for access to [patient details, name. dob, address, NHS no (if known)] under section 35 of the Data Protection Act 1998, whcih permits disclosure fo personal data to third parties for the purposes of exercising, defending or establishing legal rights and for legal proceedings, including propspective legal proceedings, and Schedule 3 Paragraph 6, which permits the disclosure of sensitive personal data (in this case, health records) for the same purposes."
I can't guarantee that this will work, and if I received such a letter in the day job I would still be under an obligation to question a number of things (identity fo requester and proof of relationship and purpose), but success would eb more likely. Oddly, it is easier with a solicitor involved, as when they make a request there is an implicit professional undertaking - in effect, to an extent they can be assumed to have checked the identity and established the good faith of the person making the request.
Good luck
W
Edited to add:
I note you say the NHS and GPs are not a problem - I would expect them to disclose once they were certain of your identity and relationship with the patient. Care Homes usually haven't a clue about the Data Protection Act 1998 and disclosure or Information Governance generally.
W
Last edited: