Can I just ask if anyone has had this? What did it involve? Was it helpful? I have been offered an assessment (apparently legally they have to do so) but am reluctant to have people poking their noses into my business if it is only going to be a paper excercise and not beneficial to me. I have trouble getting my phone calls answered and have to sort out my mother's care myself so I think they are just 'covering their backs' by offering this assessment.