Hello, my mum has mid stage Alzheimer’s and went to a lovely care home 5 months ago which she loves. However, recently there has been a lot of staff leaving and a lot of issues which I’m trying to sort. One of them is my mum needs incontinence pads now - I’d put enough there for her when she went in but when they were running low I asked if the home could provide pads. The home has told me they only provide full pull up incontinence ‘nappies’ (sorry to use this word) but because my mum has leakage and not full bladder or bowels emptying they will not assess her or provide her with pads. Yet her need for pads is due to her Alzheimer’s. Had anyone else come across this? Just wondering if I can push them in this or if this is the same in all care homes? Thank you