Hi everyone, joined today as i don't know what to do . My mum as being diagnosed with vascular dementia over 12 months now, as first my sister arrange a care package with the local social services etc and she receives 4 x 30 min calls per day , this included helping her wash bath and dress, cook, meds to be administered. also include laundry and domestic cleaning once a week.she was not charge for her care because she did not have enough income and no savings. they started charging my mum last in around march when my father was sent home from hospital as they could do no more for him (he is fully funded by nhs) the care group overdosed my mum and i informed safe guarding who in turn carried out an investigation and found the care group guilty of negligence. since then my mum homes as become very dirty and no cleaning or laundry is being done so i informed social services who say they are looking into it. mu concern is they are charging my mum and i dont know if they should be, everytime i speak to a socil worker or carer i do not get an answer, apparantly fairer charging did and assement with regards my mums income and said she need to contribute but her income is the same as it was twoo years ago. can someone recommend somewhere i can go and show mums income so they can tell me if she as to pay the fee's. not trying to get out paying , if thats correct then so be it , but i feel as the social services have reduced her care but increased her costs. any help appreciated.