Hey all. So to give a bit more background. I am the representative for Sparkly and her Mum with Social Services and other appropriate support for her Mums best interests. Sparkly has looked after her Mum as sole/primary carer for many years until she had severe pneoumonia and was classed as end of life. Her Mums dementia needs have not altered significantly, though lack of in person contact has causee her to suffer depression and not eat etc. Prior to this the care home etc were not even providing food, but as Sparkly was able to visit her mum constantly at the time, and was basically providing all the care that her Mum needed whilst the home did not.. Sparkly brought her mum back from the brink and she has recovered substantially.. she wishes, as she always has to return home. Sparkly wishes to provide her Mum appropriate care at home, and realises the difficulties involved as her mum has always been demanding in terms of what she needs/wants.. however the nursing home, although nowhere near providing the level of care appropriate (and I have worked in care of all types including dementia care for over 30 years now).. are charging excessively for care provided to the LA (local authority).. they are paying approx 1400 per week, on the basis that they claim she is getting 17.5 hours per day of 2 person care.. whereas in actual terms she has several few/15 mins at most interventions througout a day.. frequently her buzzer is placed out of reach or is ignored.. but as funding was approved (begrudgingly) they do not want to give it up.. as normally would recieve maybe a 3rd of that per resident with same care needs.. any advice re what we actually need to address legally would be beneficial as representing at this level is new to us.. however.. any judgement regarding what care her Mum needs.. we are well aware.. and was all provided and would be.. whatever was neccessary.. as it is the care home.. do not get mum out in chair but leave in bed most days.. do not put through phone calls for sometimes days.. do not provide suitable or adequate food in spite of mum having a high MUST level score (she weighs less than 6 stone.. and has a high risk of not eating/dying.. which they do nothing to encourage nutrition.. ) when in contact with daughter she will eat happily.. but requires much encouragement.. the home does not..