We've not had good experiences with any social worker (SW) unfortunately, and we've seen dozens as they change so often. In fact, the local authority told me that I'd be better acting Care Manager for my parents as this role has now been merged into SW workloads and in practice, I'd do it better and more quickly!!!
My rule of thumb is - be at every meeting and tell them you want to be present at meetings as an advocate. Even at the GPs they let a chaperone sit in so you're entitled to that.
When Mum was in hospital due to come home, at the multi-disciplinary meeting to discharge her, the SW took Dad to one side and later we found out he had apparently said he'd cook her meals and generally look after her, so they decided Mum and Dad didn't need social care help. We didn't find this out until I asked to the see the care assessment notes. Dad has Parkinson's, was walking badly, and couldn't even make a sandwich if you asked him, let alone help Mum bath and change her incontinence pads. Of course I challenged this and got it rectified.
At another care assessment review, the social worker admitted he only worked with young people so wasn't used to assessing elderly care needs. The manner in which he handled the delicate questions about Mum's abilities was atrocious - zero empathy, clumsy questioning, and no abilitiy to modify his approach for a fragile lady with dementia. In the end, Mum burst into tears and cried "You may as well shoot me then. I can't do anything". From that point he started doing bizarre Bruce Forsyth impressions as he wound down the meeting "Nice to see you, to see you nice" to each of us. At that point I bundled him out of the door. Obviously I put in a complaint, and asked to see his care assessment review - which turned out not to be the official form you usually see, but about 12 abbreviated sentences on a blank Word doc that a child could have written. He hadn't even created the form or submitted it. The fact he turned up in baggy jeans, trainers and a jumper didn't shout professionalism to me. The council agreed it was all sub-standard.
I could go on as I have many more incidents like this. Such as the SW who delighted in telling me during a care meeting that she was only part-time, as she and her husband were running a car-hire business and she was going to move away soon to run it full time.
The mind absolutely boggles at the thought of these people deciding the best care strategies for vulnerable people who don't have family either interested in or able to act as their voice.
With SW's I question everything and take nothing at face value. Now before my meetings, I do my research into what the law/government care regulations stipulate and double-check this in various places. I question everything and I mean everything - who's going to be at the meeting, why, what's their authority, what are the range of outcomes, etc. And to make sure they don't try to water down my comments to suit their workloads/budgets, I ask to see the final assessment. I've got a free app on my phone that records chats, so I use that as my recollection of the chat so I know what I said.
Be persistent and know what your entitled to before they try to tell you something different.
Best of luck!!
Moog x