Age UK were very helpful to me. I was very surprised when the person assessing the claim telephoned. I didn’t have the form in front of me, and answered from the top of my head. I was really thrown and sometimes said “I don’t know!” He insisted I reply. Goodness knows if my answers were the same as on the form. He asked if my OH had arthritis. I burst out laughing and said, “No, but I do.”
He told me he’d decide that day and I’d hear in 2-3 weeks. He gave my OH a high rate. I was also told to think of the worst day, which isn’t my natural instinct. But of course, unfortunately, they’re all going to deteriorate.