Sorry if this is a bit long-winded, but please bear with me!
My mum is in a care home and is self-funding. When I applied for attendance allowance, she was living at home - this was just before Christmas. However, things took a sudden turn and she moved into a care home for respite care at the end of December for four weeks. After the four weeks was up, she decided she would like to stay in the care home, and she is still there.
Once I knew she was going to stay in the care home, I phoned the attendance allowance helpline and told them that she had moved into residential care. This was some time in February that I called them, although I can't remember the exact date.
Anyway, last week the attendance allowance decision came through and she has been awarded the allowance at the lower rate. I was a bit surprised as I thought as they knew she was in a care home, she would get the higher rate as she is now having 24 hour care.
So I rang the attendance allowance helpline again and they said they would send me a form to appeal the decision.
So - sorry, this is a long time coming - but here is my question:
Does my mum have to have been having 24 hour care for 6 months before she is entitled to the higher rate? Or can I apply for this now? I remember that when I filled in the original form, they stipulated that she had to have had these symptoms for 6 months.
I don't want to risk filling in the appeal form and making this mistake as I don't want to have her payments stopped.
Does anyone have any experience of this?
Thanks.
My mum is in a care home and is self-funding. When I applied for attendance allowance, she was living at home - this was just before Christmas. However, things took a sudden turn and she moved into a care home for respite care at the end of December for four weeks. After the four weeks was up, she decided she would like to stay in the care home, and she is still there.
Once I knew she was going to stay in the care home, I phoned the attendance allowance helpline and told them that she had moved into residential care. This was some time in February that I called them, although I can't remember the exact date.
Anyway, last week the attendance allowance decision came through and she has been awarded the allowance at the lower rate. I was a bit surprised as I thought as they knew she was in a care home, she would get the higher rate as she is now having 24 hour care.
So I rang the attendance allowance helpline again and they said they would send me a form to appeal the decision.
So - sorry, this is a long time coming - but here is my question:
Does my mum have to have been having 24 hour care for 6 months before she is entitled to the higher rate? Or can I apply for this now? I remember that when I filled in the original form, they stipulated that she had to have had these symptoms for 6 months.
I don't want to risk filling in the appeal form and making this mistake as I don't want to have her payments stopped.
Does anyone have any experience of this?
Thanks.