Hi. I wonder if someone could enlighten me with how the DOLS process works please? I understand its purpose etc, but I've never been involved in the process and wonder if I should have been?
Mum's been a resident in 2 nursing homes. When she was in the first one, I only found out that a DOLS had been put in place during the course of an assessment for CHC funding.
Mum moved to a different nursing home last November and because of that, an application was made for another DOLS. Again, I didn't know anything about it until I received a phone call from a DOLS assessor who told me that she had completed the assessment and needed to see my LPOA - apparently, the home wouldn't let her see the copy I had provided them with. If they had let her see my LPOA, again I would be none the wiser.
Mum has no capacity (hence the DOLS). As her LPOA, should I not be representing mum's best interests during any assessments? During the phone call with the assessor I asked if a copy of the DOLS document could be emailed to me and she said that Social Services would send it to me. I haven't received anything, nor did I for the previous DOLS.
Perhaps this is the normal state of play? Thank you.
Mum's been a resident in 2 nursing homes. When she was in the first one, I only found out that a DOLS had been put in place during the course of an assessment for CHC funding.
Mum moved to a different nursing home last November and because of that, an application was made for another DOLS. Again, I didn't know anything about it until I received a phone call from a DOLS assessor who told me that she had completed the assessment and needed to see my LPOA - apparently, the home wouldn't let her see the copy I had provided them with. If they had let her see my LPOA, again I would be none the wiser.
Mum has no capacity (hence the DOLS). As her LPOA, should I not be representing mum's best interests during any assessments? During the phone call with the assessor I asked if a copy of the DOLS document could be emailed to me and she said that Social Services would send it to me. I haven't received anything, nor did I for the previous DOLS.
Perhaps this is the normal state of play? Thank you.